Global enterprise software rollouts pose a set of challenging questions:
- How to deploy a global process baseline, yet enable local process flexibility?
- How to maintain the variants linkage to the dynamic global process baseline?
- How to effectively control and manage requirements, tests & changes at concurrent IT implementations at several sites?
- How to preserve complex implementation knowledge?
Multi-Org enabled BPM/GRC software solutions allow multi-subsidiary organizations to model their business processes in the “Multi-Organizational” application, and view the interrelation of global and local practices. The “global baseline” is found at the top of a multi-organizational structure, and represents the organization’s model outline. Each subsidiary is modeled underneath the global baseline.
ProcessGene’s Multi-Org application is unique in that it treats each subsidiary as a “Local” organization which is permitted certain unique practices not necessarily reflected in all subsidiaries. The general workflow is as follows: The global baseline creates a business Process (at any level) and distributes it to all local organizations. Each local organization then decides whether to accept or reject the Process. Local organizations may also create their own local Processes. Some of these local Processes may be relevant for them only, whereas others may be useful to other local organizations. The global baseline detects these locally-created local Processes and decides whether or not to add them to the global baseline for distribution to the entire model.
Main benefits are:
- High quality implementations – measured by user acceptance and customer satisfaction
(Significantly) less time and resources - Shorter duration, lower labor costs (internal and external)
- Clear connectivity between business processes and IT systems
- Post-project data retention and retrieval